Privacy Policy

Privacy Policy

Introduction

Welcome to https://seo-certification.storysurge.net (referred to as “SEO Certification” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and processing of personal information in compliance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty of Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website at https://seo-certification.storysurge.net
  • All applications and services provided through our platform
  • Any interactive features or tools available on our websites
  • User communications, such as newsletters, emails, calls, and text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using their services.

Processing Activities

This Privacy Policy guides how we interact with users who:

  • Utilize our applications and services as authorized users
  • Visit any of our websites linked to this policy
  • Engage with us through communications channels

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Data necessary for processing payments, such as card details and billing addresses.
  • Financial Information: Information about your financial status or transactions, if shared with our financial partners.
  • Purchase Information: Details about products or services you have purchased from us.
  • Mobile Device Identifiers: Unique identifiers assigned to mobile devices, which help us provide personalized services.
  • Location Data: Information about your geographical location when using our location-based services.
  • Feedback and Reviews: Comments, ratings, and reviews you submit to share your experiences.
  • Social Media Information: Content and data shared through social media platforms when interacting with our official accounts.
  • Product Information: Details you provide while exploring or purchasing products on our site.

We collect this data through various means:

  • User input forms and registration processes
  • Automated tracking technologies, such as cookies and pixels
  • Interactions with our customer support team
  • Third-party partners who assist us in providing services

Cookies

Cookies are small text files stored on your browser when you visit our website. We use cookies for several purposes:

  • Strictly Necessary: These cookies enable core functionalities, such as account login and access to secure areas of the site.
  • Preferences: They remember user preferences, language settings, and other customization options.
  • Analytics: Analytics cookies help us track website usage, gather insights, and improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. Once these purposes are met, we securely delete or anonymize the data in accordance with legal requirements. The retention periods vary based on the nature of the data and the applicable laws in our jurisdictions of operation.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption for data transmission and storage
  • Utilizing secure third-party processing partners who adhere to strict privacy standards
  • Regularly reviewing and updating our security protocols to address emerging threats

Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect or solicit personal information from children, and we ask that minors (under 18) refrain from using our platform without parental consent.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to rectify inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, under certain circumstances.
  • Restriction: The ability to limit the processing of your personal data in specific situations.
  • Portability: The right to receive a copy of your personal data in a structured format, portable across systems.
  • Object and Complaint: The right to object to the processing of your data and make complaints to relevant supervisory authorities.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

  • Email: [email protected]
  • Phone: +1 (123) 456-7890
  • Address: Example Inc., Data Protection Office, 123 Privacy Street, City, Country, ZIP Code